Google sends Goodies!!
Filed Under (Misc.) by Kirby Witmer on 27-07-2006
Remember when I complained about Google Checkout?? Well, I came home from work yesterday, and a fedex package from Mountain View, CA was awaiting me. Look what I found!!!!
Dear Mr. Witmer,
I do apologize for the trouble you experienced using the Google Checkout system. In an attempt to make it up to you, I have included some Google goodies.
I hope you enjoy the gifts and have a great day!
Sincerely, Libby Neville
(Click on thumbnails for higher resolution pictures)
Thank-you sooo much, Google and Libby!!! You guys are the best. I already feel much better! I’m Feeling Lucky!!











Congratulation!!:twisted::twisted:
Google Customer Service…
Wow! Google has amazing customer service. A friend of mine complained in a recent blog post about problems with Google’s Checkout service. In response Google sent him a card apologizing along with pack of Google goodies including a Google USB thumbdri…
Nice gifts.
Brazil doesn’t have Google Checkout yet. 
Congrats!
I am so glad you liked your goodies and that it made you feel better! Have a great day!!!
-Libby
I didn’t know Google sold / had all that stuff. The only thing missing is Google trading cards.
you’re so luckyï¼ï¼ï¼
U guy’s such a lucky dog!
I even like google more!
Hope I will get a goodies one day in the future!
I had a recent experience with Dell that left me a happy camper too. It is refreshing when the giants of the tech world care about the little guys who pay their bills.
you are so lucky:grin:
So many Google goodies, I like them:razz:
u’re lucky!
Congrats! i’m glad to see so many google gifts here!god bless you!
Hi……!
Ciao.
I WANT IT !!!!
how i can make?
Hummmm, gostei em
nossa que xiki. Pena que
Google Checkout system
não tem aqui no Brasil
hi
Wow,cool..i want to have these goodies too
Great to see that Google is paying attention, even to the little guy. Has eBay / Paypal ever done?
I have just linked in your blog to one of ours at http://www.googlecheckoutbuzz.com
æ¥è‡ª Google 的礼物?…
<P><IMG alt="" hspace=4 src="http://chinese.engadget.com/images/2006/07/googlegoodiesbig5.jpg" align=absBottom vspace=4 border=0></P><P>ä¸€ä½ ……
Oh!!!! You Feeling VERY Lucky!! :mrgreen::mrgreen::mrgreen:
在那里有å–å‘¢.我想一件Tæ¤
hola soy una chica el cual me gustaria tener una gorra del google. El cual ami me va muy bien y no puedo decir nada de el .U saludo para todos .
So, Google bought you off with some crap that probably cost them $1 to make and another $5 to mail? Now all is well since they sent you some swag?
That’s pretty sad.
Wow.
sell them,get more!!!
You may want to take/block your address off of the pictures.
Wow!
Google is great, eh?
Google Sends Apology & Presents to Unhappy User…
A Cre8asite Forums thread discusses how Google’s PR team sent out a box of Google goodies to a upset Google Checkout shopper. Kirb, at his blog, complained about his difficulties trying to buy something from Buy.com with Google’s new Google……
This will only happen to blog owners with an alexa ranking below a certain number in my opinion..
Just a note, you may want to optimize your images, they’re all very large…And why would you want to display your home address for the whole world to see?
BTW, congrats you lucky dog.
give me a reason why it shouldn’t be displayed???
Great customer service! Good job Google.
Kirb, have fun with your new toys.
Congrats on Google Checkout integration.
This seems like a good example of taking a customer service problem and turning it around. Nicely done by Google!
so lucky!
好羡慕哟~
Valium said,
on July 29th, 2006 at 6:41 pm
So, Google bought you off with some crap that probably cost them $1 to make and another $5 to mail? Now all is well since they sent you some swag?
Valium - I can assure you, the swag that is shown here did not cost $1 to make. The usb kit alone is very nice. I know because I have one and they are not easy to come by. Congratulations Kirb, you ARE lucky!
I wouldn´t be seen dead in that cap or t-shirt !!! It will make a good cleaning rag though….
Do you think that all unhappy users of Google Checkout received a goodie bag? Is it possible that the fact that you mentioned your problems in your blog had something to do with it? What do you think happens to users that do not have a blog? Will the get a goodie bag too?
this is a great merchandising idea!!!
i like have all this gifts for me and my computer.
hey any idea how to get them cos i cant purchase from their merchandise:oops:(no credit card). mail me itsborin@gmail.com if you knoe anyway.
12 Edet Nsa Street,
Calabar,
Nigeria
To be sincere, I don’t have any blog but I just would want to recieve this Google goodies bag. Thanks if you can send me one of this Google goodies bag to the above mailling address.
Thanks.:smile:
Yours faithfully,
Trevor Alphonsus
i need google stuf to cheer me up PLEASE:lol:
Fantastic!
This is really fun!!
I had a problem with with Google’s Checkout service a couple of weeks ago when I bought from Buy.com. The $20 discount did not go through. I emailed about this and a few days ago received their reply rectifying the situation, giving me the $20 credit. Lets see if I receive the goodies as bonus…
Hey i read you story and the saaaame shit happend to me and i have noooo way of finding a number to call google or anything. what should i do to get in touch with google??
How can you thank “Libby” for this bribery….obviously ONLY because you have this blog. What about the rest of us who have been RIPPED OFF by google checkout? I don’t know how you can be so gushing when they owed you. In this day and age of internet shopping, this kind of service is totally UNACCEPTABLE (just read all the posts here and on your other pages alone)
you must spend a lot on adwords
HA! I also had problems with google checkout. Signed up for it and thought I had the credit. Some guys confirmed it but after ordering the stuff from buy.com another guy emailed me I do not have the credit.
This is from the company who employs intelligent but fickle minded guys who ate gourmet meals then sweat it out later to a free gym….
i envy every body who recieved them goodies. I my self have never had any probs with google. U lucky people !
wow, pretty nice haul there
Google sure has a good customer service. not this is the cherry on the sunday (a french expression translated..)
WOW!! Congratulations for the gifts. I think you are lucky to receive these gifts from Google!!
I have never had any problems with Google and think they have excellent software - I love Firefox and Skype is WOW!! Google Earth = radical man! I say go Google! Well done on the “Brand” marketing here!
Wow, Google sure knows how to make their users happy
I want some goodies too 
I wish I could get the same goodies. How exactly did you get them?
I’ll just write an article on associated content. Blogs are no different. AC had google juice… hehehe. I love google though, so I have nothing bad to say… but wait… kayne west swag bucks… ummm….. that shit is garbage. Id be 90 before I had enough swag for a ps3.
listen up parrot…. he said how and why he got it in the friggin post.
Whoa…great! How can I also get such goodies? Any suggestions…LOL
How about you give some info on how you got that free stuff?