Google sends Goodies!!

Filed Under (Misc.) by Kirby Witmer on 27-07-2006

Tagged Under :

Remember when I complained about Google Checkout?? Well, I came home from work yesterday, and a fedex package from Mountain View, CA was awaiting me. Look what I found!!!!

Dear Mr. Witmer,

I do apologize for the trouble you experienced using the Google Checkout system. In an attempt to make it up to you, I have included some Google goodies.

I hope you enjoy the gifts and have a great day!

Sincerely, Libby Neville

(Click on thumbnails for higher resolution pictures)

Google Goodies Google Goodies

Google Goodies Google Goodies

Google Goodies Google Goodies

Google Goodies Google Goodies

Google Goodies Google Goodies

Google Goodies Google Goodies

Google Goodies Google Goodies

Google Goodies Google Goodies

Google Goodies Google Goodies

Thank-you sooo much, Google and Libby!!! You guys are the best. I already feel much better! I’m Feeling Lucky!! :)

Digg it!!

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Comments:

60 Responses to “Google sends Goodies!!”

  1. XiaoBi on 27 Jul 2006 at 12:51 pm #

    Congratulation!!:twisted::twisted:

  2. The (not so) Daily Me on 27 Jul 2006 at 1:33 pm #

    Google Customer Service…

    Wow! Google has amazing customer service. A friend of mine complained in a recent blog post about problems with Google’s Checkout service. In response Google sent him a card apologizing along with pack of Google goodies including a Google USB thumbdri…

  3. Murilo Correa on 27 Jul 2006 at 3:38 pm #

    Nice gifts. :mrgreen: Brazil doesn’t have Google Checkout yet. :sad:
    Congrats!

  4. Libby on 27 Jul 2006 at 6:09 pm #

    I am so glad you liked your goodies and that it made you feel better! Have a great day!!!
    -Libby

  5. Joe on 27 Jul 2006 at 7:42 pm #

    I didn’t know Google sold / had all that stuff. The only thing missing is Google trading cards. :-)

  6. kevin on 27 Jul 2006 at 7:58 pm #

    you’re so lucky！！！

  7. Mike on 27 Jul 2006 at 8:35 pm #

    U guy’s such a lucky dog!
    I even like google more!
    Hope I will get a goodies one day in the future!

  8. Richard Miller on 27 Jul 2006 at 8:40 pm #

    I had a recent experience with Dell that left me a happy camper too. It is refreshing when the giants of the tech world care about the little guys who pay their bills.

  9. CJ on 27 Jul 2006 at 10:13 pm #

    you are so lucky:grin:

  10. wlk on 28 Jul 2006 at 2:27 am #

    So many Google goodies, I like them:razz:

  11. Nffish on 28 Jul 2006 at 2:34 am #

    u’re lucky!

  12. sinosoul on 28 Jul 2006 at 4:48 am #

    Congrats! i’m glad to see so many google gifts here!god bless you!

  13. Matteo OS X on 28 Jul 2006 at 5:15 am #

    Hi……! :mrgreen: Ciao.

  14. Pito on 28 Jul 2006 at 7:08 am #

    I WANT IT !!!! :mrgreen: how i can make?

  15. Jader on 28 Jul 2006 at 8:24 am #

    Hummmm, gostei em
    nossa que xiki. Pena que
    Google Checkout system
    não tem aqui no Brasil

    hi :mrgreen:

  16. Richie on 28 Jul 2006 at 12:22 pm #

    Wow,cool..i want to have these goodies too

  17. Kanwal on 28 Jul 2006 at 6:39 pm #

    Great to see that Google is paying attention, even to the little guy. Has eBay / Paypal ever done?

    I have just linked in your blog to one of ours at http://www.googlecheckoutbuzz.com

  18. qxj's mo on 28 Jul 2006 at 9:30 pm #

    来自 Google 的礼物？…

    <P><IMG alt="" hspace=4 src="http://chinese.engadget.com/images/2006/07/googlegoodiesbig5.jpg" align=absBottom vspace=4 border=0></P><P>一位 ……

  19. 同志家园 on 28 Jul 2006 at 11:15 pm #

    Oh!!!! You Feeling VERY Lucky!! :mrgreen::mrgreen::mrgreen:

  20. suzhen on 29 Jul 2006 at 1:44 am #

    :mrgreen: so good gift……

  21. huode liu on 29 Jul 2006 at 4:50 am #

    在那里有卖呢.我想一件T恤

  22. campanilla on 29 Jul 2006 at 8:18 am #

    hola soy una chica el cual me gustaria tener una gorra del google. El cual ami me va muy bien y no puedo decir nada de el .U saludo para todos .

  23. Lphant on 29 Jul 2006 at 11:44 am #

    :lol: I want this goodies too! :twisted:

  24. Valium on 29 Jul 2006 at 6:41 pm #

    So, Google bought you off with some crap that probably cost them $1 to make and another $5 to mail? Now all is well since they sent you some swag?

    That’s pretty sad.

  25. Mike Fisher on 29 Jul 2006 at 8:27 pm #

    Wow.

  26. noout on 30 Jul 2006 at 5:34 am #

    sell them,get more!!! :roll:

  27. Jason on 30 Jul 2006 at 1:15 pm #

    You may want to take/block your address off of the pictures.

  28. Mark on 30 Jul 2006 at 11:55 pm #

    Wow! :shock:
    Google is great, eh?

  29. Search Engine Roundtable on 31 Jul 2006 at 7:56 am #

    Google Sends Apology & Presents to Unhappy User…

    A Cre8asite Forums thread discusses how Google’s PR team sent out a box of Google goodies to a upset Google Checkout shopper. Kirb, at his blog, complained about his difficulties trying to buy something from Buy.com with Google’s new Google……

  30. Riddles on 31 Jul 2006 at 10:13 am #

    This will only happen to blog owners with an alexa ranking below a certain number in my opinion.. :roll:

  31. Just Me on 31 Jul 2006 at 10:17 am #

    Just a note, you may want to optimize your images, they’re all very large…And why would you want to display your home address for the whole world to see?

    BTW, congrats you lucky dog.

  32. Kirb on 31 Jul 2006 at 10:21 am #

    give me a reason why it shouldn’t be displayed??? :???:

  33. Linda on 1 Aug 2006 at 8:06 am #

    Great customer service! Good job Google.

    Kirb, have fun with your new toys.

  34. Bill Tait on 1 Aug 2006 at 8:59 pm #

    Congrats on Google Checkout integration.

    This seems like a good example of taking a customer service problem and turning it around. Nicely done by Google!

  35. Shirleen on 2 Aug 2006 at 4:13 am #

    so lucky!
    好羡慕哟~

  36. Cindy T. on 4 Aug 2006 at 4:31 pm #

    Valium said,
    on July 29th, 2006 at 6:41 pm
    So, Google bought you off with some crap that probably cost them $1 to make and another $5 to mail? Now all is well since they sent you some swag?

    Valium - I can assure you, the swag that is shown here did not cost $1 to make. The usb kit alone is very nice. I know because I have one and they are not easy to come by. Congratulations Kirb, you ARE lucky!

  37. RA on 6 Aug 2006 at 11:40 am #

    :twisted:
    I wouldn´t be seen dead in that cap or t-shirt !!! It will make a good cleaning rag though….

  38. Alessandro on 10 Aug 2006 at 5:01 am #

    Do you think that all unhappy users of Google Checkout received a goodie bag? Is it possible that the fact that you mentioned your problems in your blog had something to do with it? What do you think happens to users that do not have a blog? Will the get a goodie bag too?

  39. Leonardo Rincón on 18 Aug 2006 at 11:22 am #

    this is a great merchandising idea!!!
    i like have all this gifts for me and my computer. :mrgreen:

  40. itsborin on 27 Aug 2006 at 6:55 am #

    hey any idea how to get them cos i cant purchase from their merchandise:oops:(no credit card). mail me itsborin@gmail.com if you knoe anyway.

  41. Trevor Alphonsus on 13 Sep 2006 at 7:00 pm #

    12 Edet Nsa Street,
    Calabar,
    Nigeria

    To be sincere, I don’t have any blog but I just would want to recieve this Google goodies bag. Thanks if you can send me one of this Google goodies bag to the above mailling address.

    Thanks.:smile:
    Yours faithfully,
    Trevor Alphonsus

  42. ami on 1 Oct 2006 at 3:26 am #

    i need google stuf to cheer me up PLEASE:lol:

  43. crazylad on 21 Oct 2006 at 8:24 am #

    Fantastic!

  44. Look what I have received on 5 Nov 2006 at 2:23 pm #

    This is really fun!! :mrgreen:

  45. Horacio on 2 Jan 2007 at 12:38 am #

    I had a problem with with Google’s Checkout service a couple of weeks ago when I bought from Buy.com. The $20 discount did not go through. I emailed about this and a few days ago received their reply rectifying the situation, giving me the $20 credit. Lets see if I receive the goodies as bonus…

  46. Paula on 3 Jan 2007 at 3:15 pm #

    Hey i read you story and the saaaame shit happend to me and i have noooo way of finding a number to call google or anything. what should i do to get in touch with google??

  47. Lisa on 3 Jan 2007 at 10:42 pm #

    How can you thank “Libby” for this bribery….obviously ONLY because you have this blog. What about the rest of us who have been RIPPED OFF by google checkout? I don’t know how you can be so gushing when they owed you. In this day and age of internet shopping, this kind of service is totally UNACCEPTABLE (just read all the posts here and on your other pages alone)

  48. free ps3 on 7 Jan 2007 at 5:41 pm #

    you must spend a lot on adwords

  49. Anthony on 26 Jan 2007 at 10:45 pm #

    HA! I also had problems with google checkout. Signed up for it and thought I had the credit. Some guys confirmed it but after ordering the stuff from buy.com another guy emailed me I do not have the credit.

    This is from the company who employs intelligent but fickle minded guys who ate gourmet meals then sweat it out later to a free gym….

  50. a22 on 22 Feb 2007 at 5:59 pm #

    i envy every body who recieved them goodies. I my self have never had any probs with google. U lucky people !

  51. Jim on 14 May 2007 at 7:07 pm #

    wow, pretty nice haul there :P

  52. free iphone on 3 Jun 2007 at 2:43 am #

    Google sure has a good customer service. not this is the cherry on the sunday (a french expression translated..)

  53. butlimous on 25 Jun 2007 at 6:18 am #

    WOW!! Congratulations for the gifts. I think you are lucky to receive these gifts from Google!!

  54. Tess on 12 Nov 2007 at 1:41 am #

    I have never had any problems with Google and think they have excellent software - I love Firefox and Skype is WOW!! Google Earth = radical man! I say go Google! Well done on the “Brand” marketing here!

  55. Free PS3 on 9 Dec 2007 at 2:53 pm #

    Wow, Google sure knows how to make their users happy :) I want some goodies too :P

  56. jessica parrott on 14 Jan 2008 at 12:03 am #

    I wish I could get the same goodies. How exactly did you get them?

  57. grrrrroogle on 19 Feb 2008 at 3:32 pm #

    I’ll just write an article on associated content. Blogs are no different. AC had google juice… hehehe. I love google though, so I have nothing bad to say… but wait… kayne west swag bucks… ummm….. that shit is garbage. Id be 90 before I had enough swag for a ps3.

  58. dumb blonds on 19 Feb 2008 at 3:33 pm #

    listen up parrot…. he said how and why he got it in the friggin post.

  59. Manish on 9 Jun 2008 at 7:03 am #

    Whoa…great! How can I also get such goodies? Any suggestions…LOL

  60. No catch free stuff on 24 Jun 2008 at 2:41 am #

    How about you give some info on how you got that free stuff?

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